The following policies apply to your purchase of tickets through PARKERMCCOLLUMFANS.COM. These policies are subject to our Terms of Use. In addition, your attendance at an event may be subject to additional terms or restrictions of the venue or promoter. You are urged to review your tickets for any additional information that may apply to your attendance to an event.
Event Cancellations / Postponements
The venue or the event's promoter determines policies relating to the cancellation of an event. These policies can vary, but generally, such policies provide for a refund of the ticket price. If an event is canceled, we will attempt to contact you and advise you on the venue or promoter's policy for obtaining a refund to that event.
When we issue a refund to you, we will refund the price that you paid for your ticket. The price of the ticket(s) that you are about to purchase includes a $8.00 service fee per ticket.
Tickets purchased for postponed events may not be refundable.
Ticket Limits
In an effort to give all interested customers an opportunity to purchase tickets to an event, a limit of 4 tickets per fan club membership per show is strongly enforced.
Ticket Availability
Ticket availability is subject to change. We are acting as a sales agent for venues and promoters. PMFC Advantage tickets are some of the best seats in the house and are typically on the floor depending on the market. Location of seats is not guaranteed and can vary by venue. To keep our tickets out of the hands of ticket brokers, you will not know the exact seat location until you pick up your tickets. We will assure you that your seat will be a premium seat within our guidelines. Once your purchase has been completed, we are not allowed to exchange or refund your order, so please confirm the details of your purchase before submitting. NOTE: PURCHASE OF A PARKER MCCOLLUM FAN CLUB MEMBERSHIP DOES NOT GUARANTEE ACCESS TO ADVANTAGE TICKETS AS SOME EVENTS MAY SELL OUT QUICKLY.
Ticket Resale
Tickets purchased through the Site are intended for PERSONAL USE ONLY. We strictly prohibit the resale of any tickets obtained through the site for more than the original purchase price. If in good faith we believe you are profiting by reselling, trading, or brokering tickets purchased through the site, we may at our sole discretion cancel all or part of your ticket order and all or part of other pending orders in your name. If we cancel your tickets, a refund of the total face value of the tickets minus a $10.00 per ticket service fee will be issued to the card used to place the order. No other fees charged at the time of purchase will be refunded. We reserve the right to cancel your order(s) without notification. Only the person whose name is on the order may pick them up. No Will Call name changes will be allowed. We reserve the right to investigate all orders suspected to be in violation of this policy. PARKERMCCOLLUMFANS.COM Administrators (Parker McCollum/Fan Clubhouse) will be the final authority on interpretation of the rules in this policy.
All Sales are Final
All sales completed through > PARKERMCCOLLUMFANS.COM are final. Our client venues do not allow us to refund or exchange any order once it has been confirmed, so please be sure you have selected the proper event and ticket quantity prior to completing your order. Once tickets are picked up at Will Call, they are like cash and will not be replaced or refunded if lost or stolen.
Shipping and Ticket Assignment
Generally, these tickets are NOT shipped. In very rare occasions, they will be emailed to members. No shipping charges apply to ticket purchases made through PARKERMCCOLLUMFANS.COM. (IF tickets are being mailed, it will be specified in the ticket description and a shipping fee will apply.) Once purchased, your tickets will be held under the name on your membership for pick up the night of the show at the box office/Will Call window at the venue any time after 5 pm local time. These tickets may be claimed only on the day of the show with a valid photo ID. Specific seating assignments will be made prior to the show date, but will not be made available until the night of the show. All Advantage tickets are located in the preferred block of seats (listed in the ticket description when you purchase) set aside by the venue expressly for this purpose. Tickets are non-refundable/non-transferable and may ONLY be claimed by the original purchaser. Tickets are not to be purchased as gifts, and are for the Fan Club Member to use. The name on the credit card used to purchase tickets will not affect the name under which the tickets are held. If you have any questions, you may call our office at 615-297-7002
Timing of Advantage ticket sales
Parker McCollum Advantage tickets are not considered pre-sale tickets and can be sold prior to, during, or after the public on-sale date. Please be aware of this when purchasing as the Parker McCollum Fan Club and Fan Clubhouse will not be held responsible if you purchase tickets through an outside source or from the venue and Advantage tickets become available after that date. The PMFC makes every effort to notify members as far in advance as possible when Advantage ticket sales will take place.
Disclaimer and Limitation of Liability
You expressly agree that use of the site is at your own risk. PARKERMCCOLLUMFANS.COM & Fan Clubhouse do not promise the site will be error free or uninterrupted, or that it will provide specific results from use of the site content. The site and its content are delivered on an "as available" basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability or fitness for a particular purpose.
All policies are subject to change without prior notice. Check the site regularly for current policies and procedures.
BY PURCHASING TICKETS, YOU AGREE TO THE
TERMS AND CONDITIONS OUTLINED ABOVE.
Limit 4 unless otherwise stated.